Complete the following steps to help ensure your computer hardware, software and internet connection meet the requirements for writing the CSMLS certification exam using remote proctored testing.

• Upload AND download speed,minimum: 1 mbps or higher (test upload and download speed through search engine for “testing my internet speed”)
• Screen Resolution, minimum: 1024 x 768
• Operating System, minimum: Windows 8.1 / MacOS 10.13
• Web Browser: Latest Google Chrome
• Webcam Resolution, minimum: 640 X 480, must have auto-focus capabilities
• Microphone: Enabled
• Power source: plug directly into a power source (outlet), NO docking stations

• Must use:

  •   Desktop or laptop computer
  •   External webcam (best for getting through security faster)
  •   Microphone and speakers
  •   One monitor only

• Must NOT use:

  •   Chromebooks (models may include, but are not limited to, ASUS, Acer, Samsung, Lenovo, HP, Google, etc.)
  •   Tablets (including Surface, iPad, Pixelbook etc.)
  •   Virtual Machines (under “System information” check for “System Manufacturer: VMWare Inc” and “System Model: VMWare Virtual Platform” or “VirtualBox”)
  •   Multiple monitors

A quick scan shows the following information about your system. A green checkmark (  ) indicates the component met the minimum requirements. A red "x" (  ) flags potential issues.

The CSMLS certification exam uses Prometric's remote proctored testing platform. Click here and run their System Readiness Check as a secondary evaluation of your computer hardware, operating system and internet connection.

After successfully completing the system check, click next.

The following types of devices are known to cause issues and compatibility problems with the Prometric platform and are not acceptable for writing the CSMLS certification exam:

• Chromebooks (models may include, but are not limited to, ASUS, Acer, Samsung, Lenovo, HP, Google, etc.)
• Tablets (including Surface, iPad, Pixelbook etc.)
• Virtual Machines (under “System information” check for “System Manufacturer: VMWare Inc” and “System Model: VMWare Virtual Platform” or “VirtualBox”)

If you are unsure if your device is one of these, we recommend following this link and clicking "View Computer Details". Please note that this will prompt you to download and run a diagnostic program.