CSMLS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act 2005.

We are committed to providing information and communicating in an accessible manner regarding our goods, services and opportunities to people with disabilities. We will work with the public, our employees, members and vendors to arrange for the provision of accessible formats and communication supports in a timely manner that takes into account accessibility needs due to disability.

Read our Accessibility Policy for more information.

Read Policy


Requests for an accessible format or communication support can be made by contacting:

Reception at 1-800-263-8277 or via email at or

Indigenous Land Acknowledgement : We respectfully acknowledge the CSMLS office, located in Hamilton, Ontario, is situated upon the traditional territories of the Haudenosaunee Confederacy, the Mississauga Nation, Anishinaabe Peoples, and the Neutral Peoples. This land is covered by the Dish With One Spoon wampum, which is a treaty between the Haudenosaunee and Anishinaabe to share and care for the resources around the Great Lakes. We further acknowledge that this land is covered by the Between the Lakes Treaty No. 3, 1792, between the Crown and the Mississaugas of the Credit First Nation.


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