The CSMLS is committed to providing accessible and equitable services to all Exam candidates, including administering the Exam in a way that respects the dignity and independence of persons with disabilities and/or religious observations. The CSMLS will make the Exam accessible to every extent possible, this includes making special accommodations for candidates who have provided evidence of these needs.
In reviewing accommodation requests, the CSMLS must balance the rights of the individual Exam candidate with its mandate to protect the public interest through a fair, secure, valid and reliable Exam. The CSMLS has the right to approve or deny requests for special accommodation.
If an exam candidate requires an accommodation, they should review the accommodation requirements in the CSMLS National Certification Examination Handbook before contacting the CSMLS Certification Department at exam@csmls.org.
The deadline to apply for an Exam accommodation is the last day before registration opens for the desired Exam session. Candidates can only apply for Exam accommodations by contacting the CSMLS office at exam@csmls.org and providing the required documentation.
Exam accommodation requests received after registration opens will be reviewed but based on the type of accommodation requested, they may be only partially granted or not granted at all.
Candidates who are requesting an Exam accommodation must NOT register online. If a candidate has registered online for an Exam session, their request for an Exam accommodation will not be considered.
The CSMLS has the right to approve or deny requests for special accommodation.
If a request is approved, candidates may be required to take the Exam at a location determined by the CSMLS. If this requires the candidate to travel, all related expenses will be at the candidates expense. If the candidate cannot travel to the available location, they may apply for a deferral of this Exam attempt to the next Exam session.