The Canadian Society for Medical Laboratory Science (CSMLS) is committed to protecting and respecting your personal information. CSMLS manages the collection, use and disclosure of personal information in a responsible, ethical and secure manner and applies the principles of PIPEDA as a best practice.
This Privacy Notice provides an overview of how CSMLS handles personal information. It is supported by CSMLS’s full Privacy Policy and related internal procedures.
In short: We only collect the information we need to provide our services, we do not sell your personal information, and we protect it using appropriate safeguards.
By using the CSMLS website, users agree to the terms of this Privacy Notice.
What Information We Collect
CSMLS collects personal information only when it is voluntarily provided or authorized by the individual.
This may include:
- Name
- Contact information (email address, mailing address, telephone number)
- Membership and account details
- Transaction and participation history
- Limited payment-related information required for processing
Individuals are informed at the time of collection about what information is collected, how it will be used, with whom it may be shared and what choices are available to them.
CSMLS limits the collection of personal information to what is necessary to fulfill identified purposes.
We also collect limited non-identifying information such as browser type, device information and website usage patterns to improve user experience and performance.
How We Use Your Information
CSMLS uses personal information only for the purposes for which it was collected, including:
- Establishing and maintaining relationships
- Providing services, programs and support
- Processing transactions
- Communicating with individuals
- Supporting organizational operations
- Understanding needs and improving services
- Meeting legal and regulatory requirements
Personal information is retained only as long as necessary to fulfill these purposes or meet legal obligations and is securely destroyed when no longer required.
How We Share Information
CSMLS does not sell or rent personal information.
Personal information may be disclosed:
- With the individual’s consent
- To trusted third-party service providers supporting operations
- As required by law or legal process
Any disclosure is limited to the minimum necessary.
Payments and Security
CSMLS uses appropriate administrative, technical and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure or modification.
- Payment transactions are processed through approved third-party providers that meet applicable security standards
- CSMLS does not store or retain full credit card numbers
Cookies and Website Use
CSMLS uses cookies and similar technologies to enhance website functionality and improve performance.
Cookies may be used to support features such as online transactions and to understand how users interact with the website. Users may adjust browser settings to decline cookies; however, some features may be affected.
Recognition and Publication
CSMLS may recognize individuals for achievements within programs, certification activities or related services.
- Recognition may include publication of an individual’s name and achievement
- Explicit consent will be obtained prior to publication
- Participation is voluntary and consent may be withdrawn at any time
- Only the minimum necessary personal information will be disclosed
Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request corrections where necessary
- Withdraw consent where applicable
Requests will be handled in accordance with applicable legal requirements.
Children’s Privacy
Individuals under the age of 18 should obtain permission from a parent or guardian before providing personal information.
Third Party Websites
The CSMLS website may contain links to external websites. CSMLS is not responsible for the privacy practices of external organizations and encourages users to review their privacy policies.
Contact Us
If you have any questions or concerns regarding this Privacy Notice, please contact us here.
CSMLS will investigate and respond to all privacy-related concerns in a timely and appropriate manner.