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Patient Focused Quality Competence Part 1: Understanding ...

 Patient Focused Quality Competence Part 1: Understanding the Basics (5004-11) Gain understanding and competence to close the confirmed gap between quality control as recommended by the experts and everyday practice in many (most) medical laboratories worldwide. Many lab staff when asked say quality control makes them feel lost, confused, scared or frustrated. This series will replace that confusion with confidence and proven competence. Simulators allow you to model the impact of changes in quality required or produced and the efficiency of various quality control strategies. It will enable you to stand up and promise your clinicians, patients and administration that you will always report patient results that are close enough to right. Part 1 sets a solid foundation with a thorough yet simple understanding of basic concepts and the requirements for Patient-Focused Laboratory Quality. Version Date: July 2011

Code 5004-11
Level Basic

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Non-Member Price



Additional Details

PEP hours: 31
CPS credits: 0
Level: Basic
Course Type: Intensive

Start Date: Upon registration
Completion: Up to 52 weeks
Delivery: Online via E-Learning Society

Prerequisites: None
Textbook: N/A
Equipment: Computer with Internet is required

Learning Outcomes:

  • Explain why lab results always contain error.
  • Illustrate how method performance (bias and imprecision) can impact patient care.
  • Explain why some errors are significant enough to cause doctors to reach the wrong clinical conclusion.
  • Assess the 4 key numbers that drive the evaluation of quality control
  • Explain why you cannot control quality with just a quality chart.
  • Discuss the potential existence and implications of a gap between quality control theory and practice.

Author/Instructor: Zoe Brooks, ART
Version Date: July 2011